brojet Privacy Policy

brojet ("we", "our", "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. Your personal information is extremely sensitive and valuable to us. This Privacy Policy ("Policy") explains how brojet collects, uses, stores, and protects your information.

This policy applies to the https://brojet.cam website and all related services. By registering an account on brojet, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

brojet collects two types of information from you: (a) information you voluntarily provide, and (b) information collected automatically while you use our services.

2.1 Information You Provide Directly

During account registration and management, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may open an account)
• Email address
• Mobile number
• National ID (NID) or passport details (where identity verification is required)
• Payment method details (bKash, Nagad, Rocket, Upay account numbers or bank account information)
• Address information (where applicable)

2.2 Automatically Collected Information

When you use brojet, our system automatically collects certain technical information:

• IP address and geographic location data
• Browser type and version
• Device type (mobile, tablet, desktop)
• Login time, session duration, and usage patterns
• Betting and gaming history
• Information collected through cookies and similar tracking technologies

2.3 Cookies and Tracking

brojet uses cookies to improve your experience, remember your login state, and monitor service quality. You can control cookies by changing your browser settings, though this may limit some features.

Collected information is used only for the following legitimate purposes:

brojet does not sell, rent, or provide your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Only the necessary information is shared with trusted service providers that assist with payment processing, technology services, and anti-fraud verification. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

brojet may be required to provide relevant information in response to a court order, a lawful request from a government authority, or a legal obligation. Where there is no legal barrier, we will make every effort to notify you in such cases.

4.3 Business Transfers

In the event of a future merger, acquisition, or sale of brojet's business, your information may be transferred. In such circumstances, it will be ensured that the new entity follows this same privacy policy.

brojet has implemented industry-standard technical and organizational measures to protect your information.

5.1 Encryption Technology

Our website is fully protected by SSL (Secure Socket Layer) encryption. All data exchanged between your browser and our servers is encrypted, making it impossible for third parties to read.

5.2 Access Controls

Your personal information can only be accessed by staff members who need it for their work. All staff are bound by confidentiality agreements and receive regular data protection training.

5.3 Secure Payments

Our connections with local payment methods such as bKash, Nagad, Rocket, and Upay are handled entirely through secure API channels. We never store your payment PIN directly.

5.4 Security Monitoring

Our systems are under constant monitoring. Unusual activity or potential security breaches are detected automatically and acted upon promptly. If a data breach occurs, we will notify affected users as quickly as possible.

brojet retains your information only for as long as necessary. Retention periods are as follows:

• Account information: For the duration the account is active and for a minimum of 5 years after closure (as required by law).
• Transaction records: For up to 7 years from the date of each transaction, in line with financial record-keeping requirements.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are stored for a maximum of 12 months.
• Support conversations: Retained for up to 2 years from the last contact.

Once the specified retention period ends, your information is securely deleted or anonymized.

You have the following rights over your personal information. To exercise these rights, contact our support team:

7.1 Right to Access Information

You can find out at any time what information brojet holds about you. Log in to your account and view your information from the profile section, or send a request directly to our support team.

7.2 Right to Correct Information

If any information you have provided is incorrect or outdated, you may request that it be corrected. Keeping your information up to date is also important for the security of your account.

7.3 Right to Close Your Account

You may request to close your brojet account at any time. Once the account is closed, marketing communications will stop. However, some information will be retained for the required period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, use the unsubscribe option provided in any message or let our support team know. Important account notifications (security alerts, transaction confirmations) will continue regardless.

brojet is committed to responsible gaming. We can analyze your gaming behavior to identify problematic patterns and proactively offer support where needed.

Gaming behavior data collected for this purpose is never used for advertising. It is used solely to protect you and ensure the fairness of the platform.

To learn more about responsible gaming, visit our Responsible Gaming page.

brojet's platform may include certain third-party services, such as game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) and payment gateways. These service providers have their own privacy policies, for which brojet is not responsible.

Game providers receive only the minimum information necessary to run a game session. Detailed financial or personal identity information is not shared with game providers.

brojet may update this privacy policy from time to time. Changes will be communicated to you in the following ways:

• The "Last Updated" date will be clearly displayed on the website.
• For significant changes, advance notice will be sent to your registered email.
• After notable changes, your consent may be requested again on your first login.

If you continue using brojet after a revised policy takes effect, this will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our data protection team is always ready to respond to your requests.